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We also warmy recommend the PKP-app during the festival days.

Pukkelpop takes place on the festival grounds of Kiewit, Hasselt in Belgium from August 14 to August 17.

• There is no minimum or maximum age: everyone is welcome at Pukkelpop (but ... parents have the final say). There are no special ticket prices for children.
• Young teenager(s)? Make sure there is adult guidance - or even better - just come along! There's something for everyone at Pukkelpop!
• There are no adapted facilities for small children, we strongly advise against coming to the festival with them. There are no adjusted ticket prices either.
• Eighty plus? Yeah, eighty is mighty! Enough places to chill out and feel free to bring your offspring. Do you come with three or even four generations? Then definitely drop us a line at hello@pukkelpop.be.

Never buy a ticket via social media, auction sites, or second-hand platforms!

Starting August 1, you can use our website to:

• Look for a sold-out ticket
• Resell a purchased ticket
• Change the name on a ticket once (service fee €16)

HOW DOES THE PUKKELPOP EXCHANGE SERVICE WORK? 
From August 1, tickets can be listed for sale through the exchange service at a price you choose.

• The asking price can’t be higher than the original purchase price (festival ticket + camping + Recycling Deposit) plus 1.5% fees.
• Tickets can only be sold through our official exchange service.
• The buyer pays €16 in service fees for the name change.
• Once the ticket is sold, a confirmation email is sent immediately. The original ticket is canceled, and within 10 working days, the asking price minus 1.5% fees is refunded to the account or credit card used for the original purchase.
• If the ticket hasn’t been sold, it stays in the original buyer’s name and can still be used to enter the festival.
• A ticket can be removed from the exchange service 24 hours after being listed.
• A ticket with camping will always be resold including camping.
• The Recycling Deposit (€15) is refunded to the new ticket holder (if conditions are met). Keep this in mind when setting your asking price.

• Per person you can order a maximum of six (6) tickets.
• Attention, each festival ticket and camping ticket is in the user's name. Make sure that you have the correct surname, first name, date of birth and address of the festival-goer(s) at hand in advance. 

• No, do not buy tickets in online auctions or from second-hand sites! Pukkelpop tickets always have the ticket-holder’s name on them and cannot be transferred unless via the official exchange service.  
• Your proof of ID will be requested when you enter the festival; if your ID does not match the ticket, you cannot enter the festival. 
• Looking for a sold-out ticket? The official exchange service starts on August 1st through this website. Never buy a ticket via social media!
• Buy your tickets here.  

Never buy a ticket via social media, auction sites, or second-hand platforms!

Starting August 1, you can use our website to:

• Look for a sold-out ticket
• Resell a purchased ticket
• Change the name on a ticket once (service fee €16)

HOW DOES THE PUKKELPOP EXCHANGE SERVICE WORK? 
From August 1, tickets can be listed for sale through the exchange service at a price you choose.

• The asking price can’t be higher than the original purchase price (festival ticket + camping + Recycling Deposit) plus 1.5% fees.
• Tickets can only be sold through our official exchange service.
• The buyer pays €16 in service fees for the name change.
• Once the ticket is sold, a confirmation email is sent immediately. The original ticket is canceled, and within 10 working days, the asking price minus 1.5% fees is refunded to the account or credit card used for the original purchase.
• If the ticket hasn’t been sold, it stays in the original buyer’s name and can still be used to enter the festival.
• A ticket can be removed from the exchange service 24 hours after being listed.
• A ticket with camping will always be resold including camping.
• The Recycling Deposit (€15) is refunded to the new ticket holder (if conditions are met). Keep this in mind when setting your asking price.

Lost your ticket(s) in the moshpit of life?
Track ’em down right here: https://tickets.pukkelpop.be/nl/tickets/lost

Multiple orders with the same email address?
Can’t remember the email or your support ID?
Shoot a message to servicedesk@pptickets.be - we’ll figure it out together.

You will get your €15 Recycling Deposit back if you return your waste (general waste or PMD) or party tent to a Recycling Point and have your wristband scanned after the festival. The refund will be processed to the ticket buyer's account or credit card by September 30th at the latest.

If you meet all the conditions but haven’t received your refund by September 30th, contact servicedesk@pptickets.be no later than that date.

• As part of our ongoing waste awareness campaign, we charge a €15 Recycling Deposit for campers. This deposit is added when you purchase your camping ticket.
• The goal is to help festival-goers sort their waste more effectively during their stay. The deposit is easy to reclaim in full. Refunds will be processed by September 15 at the latest.
• You can contact us about your Recycling Deposit until September 30.
• Read all about the Recycling Deposit. 

TOILETS AND SHOWER 

• Hot showers and sinks
• Toilets and toilet paper

FOOD

• Food Islands with microwave ovens (don't forget to bring microwave-proof containers and your food)
• Hot water for coffee, noodles, etc.
• Large camping shore (open 24/7)
• Foodtrucks, festival catering and breakfast stand with fresh sandwiches and delicious fresh coffee.

DRINKS

• Bar (open 24/24h)
• Order a beer voucher in advance and pick up 6 delicious chilled beers (33 cl) at the bar of your camping site. A six-pack costs €11.50 
• ½ Food & Drinks ticket = 1l  water
• 1 Food & Drinks ticket = 0,5l soda drink (i.o. 25cl at the festival)
• There are 2 drinking water taps at Camping Chill and 1 at Camping Relax.

THRIFT SHOP
Forgotten or broke something? At your campsite you will find a thrift store with a wide range of camping equipment.

ASSISTANCE FOR THE DISABLED
There is a separate room for disabled persons near the entrance. More info on ADL assistance can be found here.

TRASH
Trash bags are available at the campground. Also check the info on the recycling deposit.

LOCKERS
There are paid lockers with charging point for your smartphone + power supply. Don't forget your charging cable and plug.
You can also safely leave your other valuables in a larger locker. There is no deposit for using these lockers, but you do pay a rental fee.

More info soon.

Our campsites are open day and night from Thursday 09.00h to Monday, 12.00h.

There are three camp sites at Pukkelpop: Camping Chill, Camping Relax, and Glampy on Relax.

If you have one or more day tickets and you would like to stay overnight at Camping Relax or Camping Chill you only need to buy a camping ticket once. So you do not have to buy a camping ticket for each day ticket.